Returns and Exchanges
Absolutely Kareen does not accept returns unless the item you purchased arrived damaged or faulty. If you receive a damaged item, please contact me first via email using the contact form. Please detail the order number and supply photos of the damage and I will sort the issue out swiftly.
If you require an exchange, please contact me in the first instance. No exchanges can be accepted unless I am contact. The item/s will need to be returned using a trackable-signed-for delivery and you will need to reorder as you would normally. Refunds will apply to the cost of the print only. Return postage will need to be paid by the sender.
Shipping – Art prints only
Each art print is generally printed to order so as to reduce waste. Art prints and their respective frames are dispatched via courier to ensure swift and minimal damage. As the prints are produced in the UK and Germany there will be no extra customs charges on UK/EU art orders. Please note that orders outside the UK and the EU may be subject to custom charges which will be payable by yourself. Greeting cards and postcards are delivered to the UK only.